As artificial intelligence becomes increasingly embedded in business, the skills expected from leaders are changing too. Technical fluency remains important, but companies are placing greater emphasis on the ability to lead people through technological transformation.

A recent report by Business Insider highlights this shift at Boston Consulting Group (BCG), which has appointed three experienced leaders — Amanda Luther, Silvio Palumbo and Natasha Taylor — to help drive its AI and technology efforts in North America. The appointments combine expertise in AI and technology with a strong focus on people leadership.

The move reflects a broader challenge for organisations adopting AI: technology alone does not guarantee transformation. Leaders also need to create the conditions for teams to experiment, develop new skills and adapt to changing ways of working.

According to Business Insider, BCG executives interviewed for the story emphasise areas including cultural change, upskilling, collaboration and change management. Luther, for example, highlights the importance of giving teams room to experiment with AI, while Taylor points to generative AI’s potential to strengthen problem-solving and collaboration.

The implication extends beyond consulting. As AI takes on more tasks traditionally performed by knowledge workers, leadership may increasingly be less about knowing the technology and more about knowing how to bring people with it — building trust, supporting adoption and helping organisations translate technological capability into meaningful change.

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Source: Business Insider